Rate Our Facility!

I originally chose this place, based on its proximal location to my work.

However, once I started doing research on other places, I realized how GREAT this business is.  Cathy, the manager, is a dream to work with, and she was like my moving therapist when I became convinced this was all going to be the biggest nightmare.  She worked to give me the best space for my situation, and I felt like it was one less thing for me to worry about.

One HUGE bonus was that they actually sent movers to pick up my stuff, once I put down 2 months rent on my space. The movers were great- on time, fast, polite and total workhorses. They had everything done, start to finish in less than 2 hours. And now that everything is safely stored?  I'm totally happy with my space, the access, the safety, location and overall vibe of the place. So glad I came here, and I would recommend this place to anyone looking to have a clean, safe, accessible place for their most prized possessions.

When my husband told me that he need to be in Europe for the next six months for his job I was overwhelmed.  We had a 1 month old baby and I had to figure out what to do with an apartment full of stuff, a wine collection and of course a car.  That's where Cathy came in and saved the day.  She set me up with a wine locker, a storage locker and car storage.  They came and picked up my stuff and my wine and packed it expertly into my storage locker.  They took their time and treated my things with care.  They are accepting our wine club shipments while we are gone.  This place is immaculate and the people are so professional and nice.   I really can't say enough good things.  Many thanks!

"A clean, safe, secure, accessible, proper conditions controlled environment for my cherished wines. Add professional and charming people to the mix and the combination is unbeatable. Many thanks for the years of great service and peace of mind."

Definitely a five-star experience as far as storage goes. I know it's not something many people put much thought into, but I use my storage unit only for work stuff since I live in the city and don't have a garage. I only need a fairly small space, but I have to access it a lot.

So after a little digging, I found Arco on The Yelp. My first impression walking into the office, I was greeted by Emilio, the owner, who gave me a personal tour and background on the building. Both Emilio and Cathy, the manager, were friendly and gracious in answering my questions.

The building itself is practically brand new, it's got state of the art security features, a business center and conference room, plenty of different-sized carts for anything you might need to haul, and even lights in the unit (I know, a small touch but you'd be surprised how many don't).

All that, and their prices are cheap compared to comparable places in SF. On site they've also got climate-controlled storage for wine and collectibles, file storage, PO boxes and a box van for move-in/move-out.

This is bar none the best storage facility I've encountered. Highly, highly recommended.

• 

August 24, 2009

I agree with 100% with the other reviewers.  I was in a situation where I was on the road frequently and had not fully relocated, and found myself with a bunch of extra junk (well, not junk, actually clothing and wine) that I did not want to carry with me everywhere I went.  Enter Arco's, which was a lifesaver.  The owners are fantastic, no b.s. in the entire setup process.  And when I forgot to lock my storage area the 100% right way, they called me less than 24 hours later, so you know they're keeping an eye on things.  The facilities are new, clean, cool, quiet, code-protected, indoors, and dry.  And the prices are very reasonable--you get high-end storage and treatment for the same price as a lot of "bargain" operators who would charge as much to store things outdoors where heat, water, and bugs become a problem.  Trust me, I've been there.  Arco's was a short-term solution for me, but if I ever needed long-term storage in the Bay Area, I'd never look anywhere else.

- Ty D., as reviewed on

I've never really thought about good storage places and bad storage places.  I basically thought, it's a mini garage where people keep the "crap" they can't fit in their house and therefore what kind of amenities do you really need.  Do you really go there that often where certain amenities matter?

Then along comes Arco's Self Storage to show me how a real storage place should be.  First of all, it's indoors! None of this running back and forth from the truck to your storage in the rain, getting you and your "crap" all wet.  

Second, they offer controlled climate storage.  Now, maybe I don't want to know what kind of "crap" you're storing that needs to be temperature controlled, but if you need it, they have it.  

Third, and I don't know if this is standard but I wouldn't think it is, but every unit is separately alarmed.  By inputting your pin number which opens the big roll up door it disarms your storage unit (and only your storage unit).  When you leave, you punch in your code again to rearm it.  Your "crap" is as safe as safe can be.

This place also has wine storage, which I'm sure a few of you caught on to by the name of the place.  Some good deals, buy 1 month, get the 2nd month free.  Buy 3 months get a huge moving truck and a driver(!) for the truck to haul all your "crap".  Nice big dollys and a freight-type lift to help you get to the second level, if necessary.  And of course, the staff is very friendly.

Oh yea, and this place is CLEAN..i mean, if it was legal to sleep in your storage unit, I'd roll out my sleeping bag right there on the floor and snuggle up next to my "crap".  Okay, maybe not, but you get the idea.  These storage units are very, very clean.  Everything looks pretty new.

Who would have thought that someone could get this excited over a storage facility, but Arco's doing it right!

So, if you have extra "crap" that needs storing, check this place out.  It's so nice, it'll even make your "crap" look like "stuff"!

"A clean, safe, secure, accessible, proper conditions controlled environment for my cherished wines. Add professional and charming people to the mix and the combination is unbeatable. Many thanks for the years of great service and peace of mind." -- W. Johnson .

Really secure, convenient and easy to use. Very helpful and polite staff, especially Cathy. Thanks!

Great Customer Service, Nice & Clean Facility and always helpful! Great job!